Utmost Spirit

Customer Service

We pride ourselves on superior customer service.

We can ship to anywhere in the world – ‘Ocean Rhythms’ is recorded as a ‘region free’ DVD and will work in all areas of the world on any system.

The following postage information applies to Australian residents only:

Within Australia: The $5.00 shipping charge is a standard charge levied and covers the costs of packing, handling and postage within Australia. All Ocean Rhythms DVDs are shipped via the ‘Australia Post’ national network in a padded post bag by regular post.

Within Australia: Please allow several days for your DVD to arrive.

Within Australia: Express Post is available at $8.00 per individual DVD.

For our International Customers- The International shipping charge is a standard $10.00 AUD charge levied and covers the costs of packing, handling and postage to anywhere in the world. All Ocean Rhythms DVDs are shipped via the ‘Australia Post’ International network in a padded post bag by regular Air Mail post.

For any additional or all other postage and shipping enquires – please send us an e-mail through the ‘Contact Us’ page to obtain your applicable rates.

Surf Shop owners and retailers – please contact us for wholesale prices, orders and delivery. Or please send us an e-mail through the ‘Contact Us’ page to obtain any information required.

If you are not completely satisfied with your Ocean Rhythms DVD product, return it to us within 30 days of the purchase date and we will refund the amount of your purchase excluding the delivery cost.